Doral
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Customer Service Representative (CSR)
Descripción
About Us
Brixton Corp is expanding its internal support team and is seeking motivated individuals ready to start immediately. We value professionalism, strong communication, and reliability in supporting our business operations.
Position Overview
We are seeking a Customer Service Representative (CSR) to support client accounts and ensure a high standard of service. This role is ideal for someone who enjoys problem-solving and working in a team-oriented environment.
Key Responsibilities
- Handle client inquiries via phone and email in a professional manner
- Provide accurate information regarding services and account details
- Resolve customer concerns and escalate issues when necessary
- Maintain and update customer records in internal systems
- Coordinate with internal departments to ensure service completion
- Track service requests and follow up with clients
- Support general administrative and office tasks
Requisitos mínimos
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to multitask and stay organized
- Basic computer skills (Microsoft Office, email systems)
- Previous customer service experience is a plus
Work Environment
- On-site position in Doral, FL
- Professional office setting
