Customer Account Representative - Immediate Start

About us:

Point Haus was born in Miami as an open house for strategists, producers, brand ambassadors and creators who believe a brand becomes relevant when it enters everyday life with respect, surprise and purpose.

About the Position

Point Haus Corp is seeking a professional and customer-focused Customer Account Representative to join our Miami team for an immediate start. This entry-level position is ideal for someone who enjoys assisting customers, communicating clearly, and helping ensure a positive and professional customer experience.

Responsibilities

• Assist customers with general account-related questions and requests
• Provide clear and accurate information about company services
• Communicate with customers in a friendly and professional manner
• Help document customer questions, requests, and follow-up needs
• Direct customers to the appropriate team members when necessary
• Follow up on customer requests according to company procedures

Qualifications

• High school diploma or equivalent preferred
• Strong verbal and written communication skills
• Friendly, professional, and customer-focused personality
• Strong organizational and attention-to-detail skills
• Reliable, punctual, and dependable
• Ability to handle multiple responsibilities
• Positive attitude and willingness to learn

What We Offer

• Immediate-start opportunity
• Full-time, on-site position in Miami
• Entry-level training and mentorship
• Hands-on customer service experience
• Supportive and collaborative team environment
• Professional development opportunities